Introduction

Welcome to 8lete.xyz. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our mobile application (the "App").

Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you register on our website or app, or interact with our services.
• Non-Personal Information: We collect non-personal information such as your browser type, device information, IP address, and usage statistics through cookies and similar technologies.

Use of Information

• Personal Information: We use your personal information to provide, maintain, and improve our services, communicate with you, process your transactions, and for other purposes described in this Privacy Policy.
• Non-Personal Information: Non-personal information is used to enhance user experience, analyze trends, administer the website and app, and gather demographic information.

Sharing of Information

• We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except to trusted partners who assist us in operating our website and app, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
• We may also disclose your information when required by law or to protect our rights, property, or safety, and those of others.

Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to understand and save your preferences for future visits, track advertisements, and compile aggregate data about site traffic and interaction to offer better site and app experiences and tools in the future.

Third-Party Links

Our website and app may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external sites.

Payment Information

• Payments: Payments are processed through secure payment gateways. We do not store your payment information.
• Refunds: Refunds if applicable will be credited to your applicable account within 3-4 business days.

Data Retention

At 8lete, we retain user data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

• Account and profile information is stored while your account remains active.
• Certain analytics, operational, and transaction-related records may be retained for security, fraud prevention, legal, or compliance purposes.
• Backup copies of data may remain in our systems for a limited period before permanent deletion.

Account & Data Deletion

Users may request deletion of their account and associated personal data at any time by contacting us. Once a verified deletion request is received:

• The user account and associated personal data will be permanently deleted or anonymized from our active systems within a reasonable timeframe.
• Certain information may be retained where required by applicable law, regulatory obligations, fraud prevention, security, or dispute resolution purposes.

Retained Information

Some data may continue to be stored for limited legal, security, tax, financial, or compliance-related requirements, after which it will be securely deleted.

Your Consent

By using our website and app, you consent to our Privacy Policy.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the update will be indicated.